How do I update my SRD cellphone number?
Use the SRD portal or visit a SASSA office with your ID to update your registered number.
Archives: FAQs
Frequently asked questions with FAQ schema.
Does SASSA pay on weekends?
Payments scheduled on weekends or public holidays are usually processed on the next business day.
What is identity verification failed?
SASSA could not match your details with Home Affairs. Visit a SASSA office with your ID to resolve.
How do I check SRD appeal status?
Log in to srd.sassa.gov.za and navigate to the Appeals section to view your appeal outcome.
Can I collect SASSA at Post Office?
Yes, if you selected Post Office as your payment method. Bring your ID and SASSA card.
What is the means test threshold?
The threshold is R624 per person in the household for most grants. SRD requires zero income.
How do I contact SASSA by phone?
Call the toll-free helpline at 0800 60 10 11.
Why was my SRD grant declined?
Common reasons include income detected, UIF registration, failed identity verification, or means test failure.
What age qualifies for Old Age Pension?
You must be 60 years or older and pass the means test.
How do I apply for SRD online?
Visit srd.sassa.gov.za or dial *134*7737# from your cellphone.